Explore Asheville

HR & Finance Assistant – Explore Asheville

Explore Asheville

Job Title:                    HR & Finance Assistant

Reports to:                Vice President of Culture & Business Affairs

Department:               Executive

FLSA Status:             Non-Exempt

Position Summary:

This is a newly created role for Explore Asheville Convention & Visitors Bureau (Explore Asheville).  The HR & Finance Assistant is accountable for planning, coordinating, and administering a variety of support and administrative functions for the Executive Office department.  This role provides support in the recruitment of new team members including posting new positions, managing candidate materials, and scheduling new hire meetings. In addition, this position will execute Explore Asheville’s invoice payments, bank deposits, and assist with bi-weekly payroll processing. This role requires trust and confidentiality with sensitive personnel and financial materials.

Essential Duties & Responsibilities:

Human Resources

  • Assist the VP of Culture & Business Affairs in bi-weekly payroll processing.
  • Provide support to the VP of Culture & Business Affairs in the hiring process by posting open positions on a variety of platforms.
  • Responsible for effectively managing and organizing candidate application materials.
  • Assist Culture & Operations Manager with new team member onboarding by scheduling internal appointments between new team member and other Explore Asheville staff.
  • Manage team member Volunteer Time Off (VTO). Submit approved and signed VTO requests from team members to VP of Culture & Business Affairs for saving in team member files.  Ensure accurate tracking of team member VTO through payroll.  Provide monthly and annual reporting of VTO to VP of Culture & Business Affairs.


  • Responsible for financial operations including processing invoices, submitting credit card transactions, completing expense reports, inputting journal entries, and processing settlement runs, all within Workday, our financial management system.
  • Responsible for taking check deposits to bank, as well as picking up checks from Buncombe County Finance.
  • Responsible for fulfilling requests from Buncombe County Finance during annual audit. 

Office Assistance

  • Serve as a back-up in covering the front desk to manage the reception area and welcome guests, answer the main phone number and direct to appropriate team member and receive and distribute mail and deliveries.
  • Provide administrative support to the members of the Executive Office team as needed.
  • Participate in department and all team meetings, planning meetings (i.e., strategic/department/program/work/objectives), and organizational initiatives to support efficiency, effectiveness, and innovation. Elevate/solve issues, support solutions, and support the maintenance of ongoing processes.

Other Responsibilities:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.  There may be times where this position is asked to help other team members with their work, completing tasks outside of this description. 


  • Bachelor’s degree with a minimum of 2 years of experience in administrative support and operations. Preferred degree in Business Administration, Public Administration, Hospitality, Tourism, Communications, or other related field -OR- any combination of education, coursework, and/or technical training necessary to meet position requirements.
  • Finance and/or Human Resources experience preferred.
  • Appreciation for Buncombe County’s tourism community.
  • Must be able to use sound judgment and discretion.
  • Well-organized, self-motivated, and comfortable in a fast-paced environment.
  • Proficiency in Microsoft Office Suite.
  • High attention to detail.

Physical Environment & Working Conditions:

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work involves working alone on the computer, collaborating as part of a team, or working closely with others by computer or over the phone.
  • Most work tasks are performed indoors.
  • Must be able to sit or stand at a desk for up to 7.5 hours per day.
  • Requires grasping, writing, being mobile, repetitive motions, listening and hearing ability and visual acuity.
  • Attendance of outside work functions after hours are required.
  • Position is expected to spend time in the community on a regular basis. 


Some local travel, generally within Buncombe County, is required, but not extensive. Must have a valid driver’s license, current automobile insurance and own or have access to an automobile when needed. 

EEO Statement:

Explore Asheville provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Explore Asheville strives to be an inclusive and equitable organization.  We are actively seeking a diverse pool of candidates from a variety of abilities, backgrounds, and cultures.

About Explore Asheville:

The Buncombe County Tourism Development Authority (BCTDA) oversees the work of the Explore Asheville Convention & Visitors Bureau, which develops and carries out advertising, marketing, public relations, and group sales plans to inspire leisure and business travelers to visit Asheville and Buncombe County.  In 2021, the BCTDA adopted strategic imperatives that are informing and guiding the direction of Explore Asheville’s program of work and community investments going forward.  These strategic imperatives include:

  • Deliver balanced recovery and sustainable growth
  • Encourage safe and responsible travel
  • Engage and invite more diverse audiences
  • Promote and support Asheville’s creative Spirit

In addition, the Explore Asheville staff has adopted and embraced the following core values:

  • Innovate & Evolve – We seek out new ideas and are open to change.
  • Leadership & Collaboration – We focus on the truly important priorities to make the most positive impact.
  • Equity & Empathy – We respect and embrace differences recognizing real progress requires inclusion. 

What we offer:

Explore Asheville offers a competitive benefits package that includes a Paid Time Off program with 18 days to start, 11 annual paid office holidays, employer-subsidized medical insurance, employer-provided dental, life, STD and LTD insurance, plus 401k with a company match, and employee wellness benefits.

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